Disclaimer

“Jimmy Egypt & Sons Musical Instruments” is the trading name of “The Guitar Factory Ltd.”

To the fullest extent of the law “The Guitar Factory Ltd.” is presenting this website on an ‘as is’ basis. “The Guitar Factory Ltd” does not warrant that any of the information contained within this website is accurate, current or complete.

While we do try to make sure that all content and pricing is kept consistently up to date, there may be times that this is not humanly possible. “The Guitar Factory Ltd”  reserves the right to “not supply” due to errors in content and pricing through www.guitarrepairshop.co.uk and www.jimmyegypt.com.

All price and availability information is subject to change without notice.

“The Guitar Factory Ltd” does not accept liability for any indirect loss, consequential loss, loss of data, income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the www.guitarrepairshop.co.uk and www.jimmyegypt.com websites or for any products or services purchased from www.guitarrepairshop.co.uk. or www.jimmyegypt.com

“The Guitar Factory Ltd” does not accept liability for any indirect loss due to acts of god, non-performance caused by the unusual and natural consequences of external forces, be it natural or unnatural, losses due to temporal shifts, rifts in the space time continuum or failures caused by alien technology or extra-terrestrial invasion.

Terms and Conditions

Cancellation

In line with The Distance Selling Act, you as the consumer have the right to cancel you order without reason within seven days of purchase.

To cancel an order please send an e-mail to shop@jimmyegypt.com stating your full name, address, telephone contact number. Please put the words ORDER CANCELLATION and the transaction ID in the E-Mail SUBJECT Header. Any courier charges arising from a cancelled order must be paid by the purchaser, except where the goods supplied have be deemed faulty or have been supplied in error. We can arrange for collection of a cancelled order on your behalf, and a collection charge will be must be processed when the collection time is arranged. NB: Do not return goods until we have arranged this with you.

Orders cannot be cancelled if the goods have been opened or altered by the purchaser in any way. Where this case may occur and goods have been returned opened, a re-stocking fee will be charged. You will be issued a full refund when we have received and checked that the goods are undamaged, unopened, and unused.

This does not affect your statutory rights.

Price Matching

We are constantly striving to provide our customers with the best value and service. Where possible if you see the same product on offer for less than our advertised web price then please contact us via email at shop@jimmyegypt.com and we do our best to match any valid quotation. We will try but this may not always be possible due to external circumstances outwith our control. As a UK based business we pay VAT,  income tax,  corporation tax,  our employees PAYE and Employers National Insurance contributions as well as a myriad of other taxes and charges levied by our local council.

Returns Procedure

First of all we pride ourselves on exceptional service and outstanding value, so if you have a problem with any purchase through www.guitarrepairshop.co.uk or www.jimmyegypt.com …we want to help!

“The Guitar Factory Ltd” provide a standard 12 month warranty on all new products and a 30 day warranty on all pre-owned goods. If you believe your product may be faulty and it is within the agreed guarantee period then please call us on 0141 339 2941 stating that you are looking to return an item purchased through www.guitarrepairshop.co.uk or www.jimmyegypt.com and you will be directed to the appropriate department where we will do our best to either solve the problem or arrange to have the product returned as soon as possible. Alternatively, you can e-mail us at shop@jimmyegypt.com.

Please also consider that a problem with a product may be due to part of the operation that you had not considered, e.g., in the case of hardware you have purchased,…it may have been fitted incorrectly or another part of your equipment may be defective or faulty. Where possible we will assist with this over the phone and hopefully resolve the issue without putting you to the inconvenience of returning the product.

If your product is returned to us, a service engineer will test the item to confirm that there is a manufacturing fault. As long as the item is returned, ‘as new’ containing all accessories and original packaging, we will despatch a replacement unit where available to you at no extra cost. Where an item may no longer be available in this case, we will do our best to ensure we can provide an alternative or issue you with a full refund.

If we receive a returned item and in testing by a qualified engineer discover that the fault is the result of misuse, e.g., the item has been dropped or suffered misuse the return will be considered as a non-warranty repair and will be subject to a repair charge.

Alternatively, if you are close to our store you can return any product purchased through the website by visiting us directly. Our address is : Jimmy Egypt & Sons Musical Instruments, 615 Great Western Road, Glasgow, G12 8HX.

Recycling

You can now recycle your old electricals with us.

If youre buying a new electrical item, we will recycle your old one for free

Why recycle?

Unwanted electrical equipment is the UKs fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination harming wildlife and also human health.

We can help and we are pleased to offer our customers the chance to recycle their old electrical items.

If you require collection of unwanted items for recycling purposes please call 0141 339 0566.
We will arrange collection from your specified address provided you pay the collection fees for these unwanted items.
In this case please be sure to packed unwanted items securely.
Please mark the box  ” Recycling, Jimmy Egypt & Sons Musical Instruments, 615 Great Western Road, Glasgow, G12 8HX.”, clearly.

To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.

<What is WEEE? The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis. Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.
Under the Waste Battery Regulations, “The Guitar Factory Ltd.” are now offering a take back scheme for all portable waste batteries. You can return your waste batteries to our business premises in person (please do not post). Alternatively, you can find your local waste portable battery recycling facility at www.recyclenow.com

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Most supermarkets and shops that sell batteries will have collection bins for used batteries, and some town halls, libraries or schools may also set up collection points. End-users may find stores in their local area more accessible.